Hello! I’m Melissa
I believe technology should be accessible to everyone, and I’ve spent the last decade making that a reality. From hands-on design to building accessibility programs, my work is all about creating inclusive experiences that truly work for people.
My Approach to Product Design
I believe great product design goes beyond requirements—it shapes experiences for everyone, with accessibility at its core. I am a Product Designer and Accessibility SME, experienced in leading teams and shaping enterprise-wide strategies. I combine hands-on design expertise with the ability to influence vision, guide leaders, and build scalable accessibility systems that make inclusion a reality across products.
I help teams embed accessibility into the core of product design. Through hands-on assessments, scalable frameworks, and cross-functional collaboration, I ensure digital experiences are inclusive, innovative, and future-ready.
Outside of work, I’m a proud parent to two wonderful children, a craft-maker, a summer gardener, and a lifelong runner—creative outlets that keep me balanced, resilient, and energized to lead.
Notable achievements
Accessibility Training & Mentorship – Developed internal playbooks and led cross-functional workshops, significantly increasing team accessibility fluency and reducing accessibility defects.
Enterprise Accessibility Tooling, Amazon – Built an internal Platform workflow used by all engineering teams to streamline audits, compliance tracking, and remediation.
Bar Raiser & EAA Preparation, Amazon – Audited products and advised teams on accessibility best practices in preparation for European Accessibility Act compliance.
Flagship VA App Honorable Mention, Ad Hoc – Recognized for creating an accessible mobile experience for veterans.
“People’s Choice” 2021 Webby Award, United Airlines App – Awarded for accessible, user-centered mobile experiences.
Spoken RX Prescription App Launch, CVS - Delivered an accessible solution enabling individuals with vision disabilities to manage prescriptions independently.
First 911 Call Button for Hearing Disabilities, Convo – Designed and launched an accessibility-first feature enabling life-saving emergency calls.